TECHNICAL SUPPORT

TECHNICAL SUPPORT
FOR BITRIX, WORDPRESS, AND SELF-WRITTEN WEBSITES. REVISION, ERROR CORRECTION
1 HOUR FROM 1 366 RUB

Order a free expert consultation and get a 20% discount for your first month of service

Order a free expert consultation and get a 20% discount for your first month of service

50 000 +

For 20 years we have completed tens of thousands of operations on website maintenance and improvements

View portfolio
274

We have working contracts with 274 and our client list is constantly growing

Our clients
30 +

We work with all popular CMS and programming technologies

Read about CMS
12 лет

12 years in the web development market. We know everything there is to know about programming!

This is us
WHAT DOES OUR SUPPORT INCLUDE
  • 24/7 MONITORING

    Protection from hacking. Hosting, antivirus monitoring, backup, and other technical services

  • FUNCTIONALITY CORRECTION AND IMPROVEMENT

    Correction and improvement of the functionality mentioned earlier, troubleshooting. Expanding capabilities on the existing base, integrating new and effective tools

  • LAYOUT AND CONTENT

    Preparation and placement of text and graphic materials on the website. Creating new pages and responsive email newsletters

  • CREATING NEW FUNCTIONALITY

    Introduction of new modules to the website, personal accounts, calculators, photo galleries, integration with 1C and other management and accounting systems

  • AUDIT AND TESTING
    Website audit for more than 50 positions. Functionality verification on the absence of errors. Load testing, functional testing, and correct interaction with external tools
  • DESIGN

    Design of individual elements, full-fledged pages and websites. Printing design, packaging development

  • ADVERTISING SUPPORT

    Setting up contextual and display ads. Optimize the website for promotion in Google and Yandex search systems

  • TRANSLATION AND LOCALIZATION

    Translation of website content into foreign languages (text, audio, video, images). Full software localization

Стоимость техподдержки

Тарифные планы:
BASE №1
9 990 rubles per month 5 hours in the tariff
  • Any task
  • Backup copying
  • Expert advice
  • Planned audit
  • Conversation
  • Personal manager
  • Free hosting service
STANDARD №2
14 990 rubles per month 8 hours in the tariff
BUSINESS №3
24 990 rubles per month 15 hours in the tariff
CORPORATE №4
40 990 rubles per month 30 hours in the tariff
Individual tariff

We calculate the tariff according to the specifics of your business.

If you plan to work on a web project or application every day, we are ready to provide you with an individual tariff and even more favorable terms of cooperation.

EXAMPLES OF WEBSITE SUPPORT
Polaris
Corporate website polar.ru manufacturer polar.ru
  • 5 years

    a fruitful collaboration

  • 600 tasks

    per year for technical support

  • 5 projects

    successfully implemented online

Задача
Creating a corporate website with a product catalog, promo sections for products and recipes. Further development and modernization of the website in the field of programming, layout and author's design. Cutting-edge technical maintenance of the web resource. Development of new sections and materials. Activity monitoring and tracking. Current adaptive styles.
Особенности
Polaris is a corporate portal with complex architecture and individual developments. Automation of important processes for working with the website allows you to quickly update the catalog and other information on the website, make mailing lists with special offers and reviews for customers and dealers, some of the tasks were solved individually with the help of author's developments in the field of web technologies.

Результаты поддержки сайта

Thanks to constant innovations, we have achieved an increase in website traffic, high conversion rate and order growth.

The website is constantly developing, currently occupying top positions in search results and is one of the leaders in its industry for several years!

Okno-audio
Official dealer's corporate website okno-audio.ru okno-audio.ru
  • 7 years

    a fruitful collaboration

  • 750 tasks

    per year for technical support

  • 3 projects

    successfully implemented on the Internet

Задача
Creating a corporate website for the largest supplier and integrator of professional audio equipment, with a large product line and strong brand. Development and modernization of the website, keeping the resource up to date. Developing new sections with the materials and tools for website content. Activity monitoring and tracking. Creating promo sections.
Особенности
The okno-audio.ru project is a corporate portal for dealers and large integrator companies throughout Russia. The directory is connected to 1C and is the base on which the entire management process is built.
A complete automation process for working with dealers and integrators has been developed. A personal dealer account has been created to control work quality, track each of the company's orders, maintain a turnover document, form orders and provide logistics information. The order status and request monitoring system allowed us to effectively build our management process within the company, as well as increasing our information content and transparency.
At the moment, the website is an effective tool for doing business and increasing sales.

Результаты поддержки сайта

At the moment, the website represents some complex architecture, in conjunction with the dealer's office is an effective tool for businesses where our chief sales are made.

Integration with commodity accounting systems:

  • Product movement report;
  • Product availability in warehouses;
  • Updating databases online;
  • Automatic order pick up;
  • Option to upload our database to other services;
  • The use of cloud technologies.

Kvartal 29

Official website of the developer's company

kvartal29.ru
  • 3 years

    a fruitful collaboration

  • 300 tasks

    per year for technical support

  • 2 projects

    successfully implemented on the Internet

Задача

Complete redesign and update of the technical base of the website, integration with the sales and accounting systems of the residential complex.

Technical support includes the entire range of work from the design and revision of the layout to complex programming of new functionality, as well as constant monitoring of the resource's performance and its promotion. Developing new blocks, calculators, filtering and sorting systems. Developing and preparing materials for the website. Launching advertising campaigns.

Особенности

The kvartal29.ru project is an online residential complex recourse. The website has developed a user-friendly interface for selecting residential and non-residential locations. The buyer can easily get useful information and make requests. Integration with sales and order accounting systems has been developed and implemented.

Our tech support is constantly working on developing this web resource and its promotion. Thanks to constant work on improving and developing the website, positions in search engines, sales and trust in the resource as a reliable developer have grown.

Результаты поддержки сайта

Thanks to constant work on improving and developing the website, positions in search engines, sales and trust in the resource as a reliable developer have grown. In just a short period of time, the resource's position in search engines has significantly increased.

alt

Golden Certified partner

OUR CERTIFICATES

Big Fish Digital Agency is a certified partner of 1C Bitrix. For 12 years, together with Bitrix, we have been developing high-quality websites for our partners worldwide.

  • Composite website
  • Качества
  • 1C integration
  • Смотреть сертификаты
  • Certified CMS WordPress experts

    Certified CMS WordPress experts

  • Certified CMS WordPress experts!

    Certified CMS WordPress experts!

  • Certified CMS WordPress experts

    Certified CMS WordPress experts

  • Certified Yandex Direct and Metrica experts

    Certified Yandex Direct and Metrica experts

COST OF TYPICAL TASKS

As part of the website's technical support

Typical task Labor expenditures Cost
Add a promotion or news item 15 min. 375 rubles
Add a phone number and office address 15 min. 375 rubles
Change your photo 1 min. 25 rubles
Add a feedback form and get an e-mail 1 hour. 1360 rubles

* When using the "Corporate" tariff

ABOUT THE COMPANY

The Big Fish Agency is a team of experts in creating, developing and promoting online projects. Since 2008, we have been helping our Clients achieve the most ambitious business goals.

  • Grigory Frolov
    Grigory Frolov

    CEO

  • Andrey Rezaev
    Andrey Rezaev

    Art Director

  • Ekaterina Semina
    Ekaterina Semina

    Project manager

  • Evgenii Titov
    Evgenii Titov

    Technical Director

We love what we do
We put a little part of our hearts into each and every project
We run a tight ship
We implement projects efficiently and on time
Keeping future development in mind
Our solutions are always multi-optional and versatile
We test
Testing is a vital part of our work that we approach with the highest sense of responsibility
We teach
We teach you how to work with the website and its content, and prepare detailed instructions
TECHNOLOGIES AND CMS USED
  • gulp
    gulp
  • yiiframework
    yiiframework
  • wordpress
    wordpress
  • sass
    sass
  • php7
    php7
  • modx
    modx
  • js
    js
  • joomla
    joomla
  • Java
    Java
  • html
    html
  • css
    css
  • coffeescript
    coffeescript
  • cgi
    cgi
  • Bootstrap
    Bootstrap
  • 1C-БИТРИКС
    1C-БИТРИКС
  • Webpack
    Webpack
  • Symfony Framework
    Symfony Framework
  • Pug
    Pug
  • Mysql
    Mysql
  • Laravel
    Laravel
TELL US ABOUT YOUR PROJECT:
OUR CLIENTS
  • Polaris
  • OKNO AUDIO
  • kundalini yoga
  • perfectderma
  • havasmedia
  • kvartal29
  • arideo
  • mustang
  • okno-tv
  • sssromantik
  • bauflex
  • msk
  • Sunprint
  • cleverrain
  • baby
CONTACT INFORMATION

We will be happy to take your call +7 (499) 215-31-10, email info@bfg.su or meet you in person at 105064, Russia, Moscow, Zemlyanoy Val St., 9 (Citydel business center)

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